Customer Services
Achievements
We made a whole range of commitments to residents when Mole Valley Housing Association was launched, and this is where we’re up to on our key promises.
Our promises are laid out in the 
transfer offer document (1.4 MB)that was sent out to all tenants in 2007.
We report to our Board at every meeting on progress made against each of our promises. If you would like to know how we are doing in more detail please have a look at our Promises progress Update - December 2011 (30 KB).
For a brief summary of how we are doing on our promises please see our Promises update summary (374 KB).
