Rent and Service Charges

The rent that you pay is essential to Mole Valley Housing Association, so that we can carry out repairs and maintenance to your home and give you the high standards of housing and services you expect. We offer support and advice for anyone experiencing debt, or concerned about their financial situation.

Pile of pound coins If you are finding it difficult to pay your rent it is very important that you contact us immediately. We understand that problems can arise and we will help and advise you as much as we can before things get out of hand.

Further information and advise also available from the following website Money Advice

We will work with you to reach a realistic agreement to pay off your arrears, taking into account your income and essential spending needs. If your arrears continue to grow and we cannot reach agreement to clear them, we will take legal action.

We will take firm action if you fall behind with your rent and do not talk to us.

To provide you with more information about what help you can get, we have our MVHA Financial Inclusion Strategy (0.9 MB).

Benefits Calculator

You can use our benefits calculator to find out what benefits you may be eligible for.

Requesting information

If you require information about your rent account, understanding your rent statement or would like to visit other relevant websites, please use the links below.