Customer Services
Latest performance (2010 / 11)
Please find below our performance against targets for the financial year 2010 / 11.
| Performance indicator | 2009/10 performance | 2010/11 performance | 2010/11 targets | On target? |
|---|---|---|---|---|
Satisfaction with the way their landlord dealt with their last repair | 89.0% | 93.7% | 92.0% |
|
Satisfaction with the services provided by the landlord | 76.6% | 82.0% | 82.0% |
|
Satisfaction that views are being taken into account | 66.2% | 73.0% | 70.0% |
|
South Anglia energy-saving tips
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